In Stock & Out the Door — Most Items Ship Today!
In Stock & Out the Door — Most Items Ship Today!
Effective Date: March 23, 2025
Company Name: CATS (Central Alabama Training Solutions)
Website: https://www.catscorp.com
1. Acceptance of Terms
By accessing or using the CATS website and services, including the purchase of products or enrollment in training courses, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use this site or our services.
2. Products and Services
CATS provides products and services primarily for fire, rescue, EMS, and industrial professionals. All items offered for sale are subject to availability. We reserve the right to discontinue or modify any product or service at any time without notice.
3. Orders and Payments
All orders placed through our website are subject to verification and acceptance. Prices are listed in U.S. Dollars and are subject to change without notice. We accept major credit cards and other secure payment methods as provided during checkout.
4. Shipping and Delivery
Most in-stock items ship within 1–2 business days. Delivery timelines vary by location and shipping method. CATS is not responsible for delays due to carriers, weather, or other factors beyond our control.
5. Returns and Exchanges
We accept returns on most unused and unopened items within 30 days of delivery. A restocking fee may apply. Custom or special-order items are non-refundable unless defective. For full return details, please contact us at orders@catscorp.com.
6. Training Courses
Enrollment in training courses requires acceptance of course-specific requirements, safety protocols, and liability waivers. CATS reserves the right to reschedule or cancel classes due to instructor availability, weather, or other conditions.
Participants are responsible for arriving prepared, following all safety instructions, and bringing required gear. Refunds for training are subject to our cancellation policy.
7. Limitation of Liability
CATS is not liable for any indirect, incidental, or consequential damages resulting from the use of our products, services, or website. All equipment should be used according to manufacturer guidelines and applicable safety standards.
8. Intellectual Property
All content on this site, including images, text, graphics, logos, and product designs, is the property of CATS or its partners and is protected by copyright and trademark laws. You may not use or reproduce this content without express written permission.
9. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, store, and use personal information.
10. Governing Law
These Terms and Conditions are governed by the laws of the State of Alabama, without regard to its conflict of law principles. Any disputes shall be resolved in a court of competent jurisdiction in Tuscaloosa County, Alabama.
11. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us at:
CATS (Central Alabama Training Solutions)
5100 Culver Road
Tuscaloosa, AL 35401
info@catscorp.com
+1 (205) 341-2287
Effective Date: [Insert Date]
At CATS, we stand behind the quality of our products and services. If you’re not completely satisfied with your purchase, we’re here to help.
Product Returns
Eligibility
We accept returns on most new, unused, and unopened items within 30 days of the delivery date.
Non-Returnable Items
Return Requirements
Restocking Fee
Some items may be subject to a 15% restocking fee based on the product type and condition.
Return Shipping
Unless the item was defective or shipped in error, customers are responsible for return shipping costs.
Refunds
Once your return is received and inspected:
Exchanges
We will gladly replace items if they are defective or damaged.
To request an exchange, contact us at orders@catscorp.com with your order number and issue details.
Training Refunds & Cancellations
Cancellations
Rescheduling
We reserve the right to cancel or reschedule training due to weather, instructor availability, or low enrollment. In such cases, participants will be offered a full refund or the option to reschedule.
Questions or Help?
If you have any questions about returns, refunds, or exchanges, contact our team at:
(205) 341-2287
We’re here to help make things right.
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